Every transaction and piece of personal information you share with Zbazi is protected with the highest level of security. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it safe.
The core principles we uphold to protect your data at Zbazi
All your personal and financial information is secured with 256-bit SSL/TLS encryption — bank-grade security that makes it impossible to read from the outside.
Zbazi never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.
We only collect information that is genuinely necessary to provide our services and maintain security. zbazi does not collect data beyond what is required.
You can view, correct, or request deletion of your information at any time. Your data belongs to you — we are simply its custodians.
Zbazi complies with international data protection standards. Regular security audits are conducted, and any vulnerabilities are addressed immediately.
We'll notify you in advance of any changes to our Privacy Policy. No surprises — everything is communicated openly and transparently.
Your Privacy Is Our Responsibility: By creating and using an account on Zbazi, you agree to this Privacy Policy. We are committed to keeping your information safe and secure at all times.
Zbazi ("we", "us") operates a trusted online betting and gaming platform for users ("you", "member") in Bangladesh and around the world. This Privacy Policy ("Policy") explains how zbazi collects, stores, uses, and protects your personal information.
This policy applies to Zbazi's website, mobile app, and all associated services. We believe your privacy is a fundamental right, which is why we handle your information with full transparency.
This Privacy Policy is part of our Terms & Conditions alongside. Together, they give you a complete picture of your relationship with Zbazi.
Zbazi collects the following types of information. Each piece of data we collect has a specific, clearly stated reason behind it:
Name, date of birth, national ID number (for KYC)
Email address, phone number, address
Payment methods, transaction history (card numbers are not stored)
Betting history, favourite games, session data
IP address, device type, browser information, operating system
Time spent on the platform, pages visited, click data
We never store your full debit/credit card number or bank PIN. Payment information is processed directly through encrypted gateways.
Zbazi uses collected data only for specific, legitimate purposes. We never use your information unnecessarily:
| Purpose of Use | Applicable Information | Legal Basis |
|---|---|---|
| Account creation & management | Name, email, phone | Contractual necessity |
| Identity verification (KYC) | NID, date of birth, address | Legal Obligations |
| Payment Processing | Financial Information, Transaction History | Contractual necessity |
| Fraud Prevention | IP Address, Device Information | Legitimate interests |
| Customer support | All Communication Details | Contractual necessity |
| Responsible Gaming Monitoring | Gaming Activity, Financial Information | Legitimate interests & legal obligations |
| Relevant Offers & Bonuses | Preferences & usage history | Consent |
We use your information to improve our platform's services, detect fraudulent activity, and meet legal obligations. You will be notified if any new purpose for using your data is introduced.
Zbazi never sells your personal information. However, data may be shared in the following limited circumstances:
When sharing data with third parties, zbazi ensures they adhere to the same standard of privacy practices. No partner may use your information for their own purposes.
Zbazi follows the highest industry standards to protect your information. Our security measures include:
In the event of a security breach, Zbazi will notify affected members within 72 hours and take immediate remedial action.
Zbazi's website and app use cookies — small text files stored on your device. They help us improve our service quality and personalise your experience.
| Cookie Type | Purpose | Retention Period | Status |
|---|---|---|---|
| Essential cookies | Login Sessions, Security | Deleted when the session ends | |
| Functional Cookies | Language Preferences, Balance Display | 30 Days | |
| Analytics cookies | Usage Analytics, UX Improvements | 90 Days | |
| Marketing Cookies | Relevant Advertising | 180 Days |
You can disable non-essential cookies through your browser settings. Please note that turning off essential cookies may affect certain platform features. Cookie consent is requested the first time you visit the site.
As a zbazi member, you have the following rights over your personal data. To exercise these rights, contact us at support@zbazi.biz:
You may request to see what information Zbazi holds about you.
You may request corrections to any inaccurate or incomplete information.
You can request that your data be deleted after your account is closed.
You can request that we stop using your data for specific purposes.
You can download your data in a standard portable format.
You may request to opt out of marketing communications.
Once a rights request is received, Zbazi will respond within 30 days. For complex cases, this may extend to 60 days — you will be informed if that is the case.
Zbazi retains your information only for as long as necessary. Retention periods vary depending on the type of data:
Where legal obligations require it, data may be retained beyond the standard period. In such cases, it is used solely for that specific legal purpose.
Zbazi's services are intended exclusively for adults aged 18 and above. We never knowingly collect personal information from minors.
Protecting minors from gambling is one of zbazi's highest priorities. To learn more, visit our Responsible Gaming page.
Zbazi may update this Privacy Policy from time to time. When changes are made, our process is as follows:
For any privacy-related questions, concerns, or complaints, please contact us:
For all privacy-related requests:
support@zbazi.biz
For Immediate Assistance:
24/7 Support Available
After receiving a privacy-related request, we will 7 business days to respond. For urgent matters, contact us directly via Live Chat.
You've read the Privacy Policy — now join with confidence. Every piece of your information is protected to the highest standard at Zbazi. Register today and become part of a platform trusted by millions of members across Bangladesh.
18+ only. For adults only. Responsible Gaming Policy Read it here.